Power is being restored in various areas throughout the City of Carbondale. Be extremely cautious around downed lines because lines that are currently dead may be re-energized unexpectedly. To prepare for power restoration and to protect your property, please unplug as many electric devices as possible. Once power is restored, wait an hour or so before using electrical devices to make sure the power is stabilized.
Ameren utilities will be operating a customer service center at Carbondale City Hall through Wednesday. Hours of operation are 8:00 a.m. through 8:00 p.m..
Property damage assessments are continuing city-wide. Over the next week you may see City workers in your neighborhood looking at properties, knocking on doors and asking questions. All City workers will have City identification cards.
Residents are warned to be suspicious of vendors and contractors that are not from this area. All vendors must have a permit from the City of Carbondale. Residents are encouraged to ask to see a vendor’s permit before contracting with a company they do not know. Do not pay cash in advance for services and report all concerns to the Carbondale Police Department at (618) 457-3200. A list of permitted vendors is available at Carbondale City Hall.
Use caution at intersections where traffic signals may not be working. Traffic from all directions should come to a complete stop at each unlit intersection.
City Hall and city services remain open.. The City’s refuse collection and recycling program is operating on the normal schedule.
Information is available through the City’s radio station at 1620 AM and on the Carbondale Police Department website at carbondalepolice.com and on the City’s website explorecarbondale.com.