If you are having problems with sewage backing up into your basement, the city may help you install a backflow prevention device. Requirements are:
City of Carbondale sanitary sewer customer
Owner-occupied residence
Documented evidence that a residence has experienced a sanitary sewer backup in the basement during or following serious rain events due to storm water surcharge
Reported backup on file with the Utilities Dept. that was determined to be a sanitary sewer main issue and not an issue on private property by City staff.
Discuss the problem with the Water & Sewer Supervisor to confirm the backup is being caused by a sanitary sewer main issue
Obtain Utilities Dept. approval and a plumbing permit from the City’s Building & Neighborhood Services Dept. prior to notifying the plumber to proceed with the work in order to ensure reimbursement
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