Friday, March 17, 2017

Water Bill Changes

The city is dropping the postcard format for its water and sewage bill in favor of a envelope format, which will include a self-addressed envelope for returning the bill and payment. A bit more expensive format but will probably increase the numbers of people who pay on time as now they will be able to easily drop a check in the mail as compared to having to make the trip to city hall or one of the other payment points. You can also play your bill online at the city website as noted in the press release but doubt that the same people who forget to come to the office to pay their bill will remember to go to the website. The press release is below:

The next time a Carbondale resident receives a water bill in the mail, it may look a little different.  
Water bills will now come in a letter format, folded and in a sealed envelope as opposed to the old postcard format. Customers will receive a pre-addressed envelope with their bill. However, a stamp will still be required.
The City hopes the new format will help cut down on a number of delivery issues.
Payments can still be made at City Hall, online at, by mail or at select area banks (First Southern Bank, First Bank, First Mid-Illinois Bank & Trust and The Bank of Carbondale).

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