Latest City News

Here's the latest storm info from the Carbondale PD website:

Ameren utilities will open a customer service center at Carbondale City Hall. Hours of operation are 8:00 a.m. through 8:00 a.m.

Damage assessment has been started city-wide. You may see City workers in your neighborhood looking at properties, knocking on doors and asking questions. All City workers will have City Identification cards.

The City will begin collecting tree debris including branches and limbs beginning today, Monday, May 11. Tree debris should be placed at curbside. Do not block streets, sidewalks, gutters, storm sewer inlets or water meter pits. Limbs should be cut to a manageable size. Landscape waste stickers are not necessary. Construction debris and other refuse will not be accepted.

Residents are warned to be suspicious of vendors and contractors that are not from this area. All vendors should have a permit from the City of Carbondale or Jackson County. City permits may be obtained in the City Clerk’s Office at no fee. Businesses providing tree services or debris removal may also register to assist the City with those tasks. Again, residents are encouraged to ask to see a vendors permit before contracting. Do not pay cash in advance for services and report all concerns to the Carbondale Police Department at (618) 457-3200.

Use caution at intersections where traffic signals my not be working. Traffic from all directions should come to complete stop at each unlit intersection.

City Hall and city services will be open on Monday as usual. The City’s refuse collection and recycling program is operating on the normal schedule.

A boil water order remains in effect for Carbondale until further notice. This affects water provided to all Carbondale residents as well as water customers in the South Highway Water District, Lakeside Water District, Crab Orchard Water District, Buncombe Water District and Southern Illinois University. Boil all water used for human consumption. This will include all water used for drinking , cooking and even water used while brushing your teeth. Additional advisories will be issued as needed.

For general information, contact the City of Carbondale non-emergency line at (618) 549-5021. Information is also available through the City’s radio station at 1620AM.